Last updated: March 20, 2026
A cookie is a small text file stored on your device (computer, tablet or smartphone) when you visit a website. It allows the site to remember information about your visit, such as your language or display preferences, to make future browsing easier.
These cookies are essential for the Platform to function. They cannot be disabled.
| Name | Service | Description | Duration |
|---|---|---|---|
| bookelya_session | Bookelya | Keeps your login session active. | 2 hours |
| XSRF-TOKEN | Bookelya | Protection against CSRF attacks. | Session |
| cc_cookie | Bookelya | Saves your cookie preferences. | 6 months |
| appearance | Bookelya | Keeps your display preference (light/dark). | 1 year |
| sidebar_state | Bookelya | Remembers whether the sidebar is open or closed. | 7 days |
| bookelya_locale | Bookelya | Remembers your language preference. | 1 year |
| social_redirect | Bookelya | Temporary redirect URL used during social sign-in (Google, Facebook). | 10 minutes |
| social_context | Bookelya | Temporary context used during social sign-in (account type). | 10 minutes |
| verify_return_url | Bookelya | Temporary return URL after verifying your email address. | 1 hour |
| bookelya_skip_pro_space_prompt | Bookelya | Remembers your preference not to show the confirmation before accessing the Pro area. | 6 months |
The preference appearance is also stored in the browser in localStorage to improve client-side rendering.
These cookies collect anonymous information about use of the Platform (pages visited, visit duration and bounce rate) to help improve it. They are only stored with your prior consent.
| Name | Service | Description | Duration |
|---|---|---|---|
| _ga | Google Analytics | Unique identifier to distinguish users. | 2 years |
| _ga_* | Google Analytics | Maintains the session state. | 2 years |
| _gid | Google Analytics | Unique identifier for the current session. | 24 hours |
| _gat | Google Analytics | Limits the request rate. | 1 minute |
| _clck | Microsoft Clarity | Unique Clarity identifier. | 1 year |
| _clsk | Microsoft Clarity | Links page views from the same Clarity session. | 1 day |
| CLID | Microsoft Clarity | Identifies the first Clarity visit. | 1 year |
| MUID | Microsoft Clarity | Microsoft user identifier. | 1 year |
These cookies enable advertising campaign measurement and remarketing. They are only stored with your prior consent.
| Name | Service | Description | Duration |
|---|---|---|---|
| _gcl_au | Google Ads | Stores ad conversions. | 3 months |
| _gcl_aw | Google Ads | Links an ad click to a conversion. | 3 months |
| IDE | Google DoubleClick | DoubleClick conversion tracking. | 1 year |
| test_cookie | Google DoubleClick | Checks if the browser accepts cookies. | 15 minutes |
These cookies customise the website experience, including live chat. They are only stored with your prior consent.
| Name | Service | Description | Duration |
|---|---|---|---|
| crisp-client/* | Crisp | Remembers your live chat session. | 6 months |
You can manage your cookie preferences in several ways:
You can change your choices at any time by clicking the button below:
Each browser provides options to accept, reject or delete cookies. Here is how to access these settings in the main browsers:
Disabling essential cookies may prevent use of certain Platform features, including signing in to your account. Disabling analytics cookies does not affect the service.
Retention periods are shown in the tables above for each cookie. In summary:
We reserve the right to change this cookie policy at any time. Any change will be published on this page with the updated date.
If you have any questions about our use of cookies, contact us at: contact@bookelya.com
To learn more about how we process your personal data, see our privacy policy.