Complete client management
Keep every client record in one place, with the right context attached
Contact details, birthday, alerts, notes, marketing consent, automatic discount, visit indicators and a preview of recent appointments all stay inside one clear record.
Import your database, enrich each profile and reuse it both in the Clients area and while creating appointments.
No credit card • No commitment • Instant start
CSV / XLSX
Import & export
5
Note categories
3
Alert levels
5
Recent appointments in preview
A useful client file at first glance
Name, email, phone, birthday, preferred staff member, marketing consent and automatic discount stay visible in one place.
The right context while booking
Inside appointment creation, the quick profile shows visits, spend, no-shows, alerts, notes and the client’s most recent appointments.
A database you can actually reuse
Import your existing contacts, update existing records instead of duplicating them, then export everything to CSV or Excel whenever needed.
Quick demo
See the client workflow from creation to day-to-day follow-up
You can see how the client record is created, enriched and then reused across the rest of your workflow.
Import or create your records
Add a client manually or import a CSV/Excel file with automatic detection of common column names.
Add the information that matters
Store contact details, birthday, preferred staff member, marketing consent, internal notes and an automatic discount.
Follow the relationship every day
Add alerts, categorised notes, attachments, reliability indicators and loyalty status when the option is enabled.
Immediate gains
What your team gains as soon as records are structured
Less wasted searching
Useful information is visible without jumping between a notebook, messages and multiple tools.
A more personal welcome
Preferences, key remarks, preferred staff member and automatic discount show up when they matter.
A database that stays usable
Import, export and updates on existing records keep your database clean as your business grows.
Problems and solutions
What client management fixes in practice
Client information gets lost
Before
Paper notes, private messages and team memory make follow-up fragile and slow.
With Bookelya
The client file centralises contact details, birthday, marketing consent, preferred staff member, automatic discount and useful notes.
Sensitive cases are forgotten
Before
Allergies, pain points, strong preferences or key instructions are easy to miss when they are not visible.
With Bookelya
Create internal info, warning or critical alerts, and pin the most important notes at the top of the record.
Your database becomes hard to manage
Before
Switching tools, merging contacts or finding the right client takes time when the database is not structured.
With Bookelya
Search, CSV/Excel import, updates by email/phone match and export keep your client base reusable.
It is hard to tailor the welcome
Before
Without indicators, you cannot quickly see whether a client is loyal, frequently cancels, misses appointments or has a reward available.
With Bookelya
Bookelya shows visits, spend, cancellations, no-shows, reliability score, last visit and a preview of recent appointments.
Account setup
Everything you activate with client management
You are not just storing contact details. You are creating a client database the whole team can use.
Comparison
Before / after at a glance
Topic
Without a structured tool
With Bookelya
Contact record
Without a structured tool
Contact details are scattered and key details are hard to retrieve.
With Bookelya
Name, email, phone, birthday and preferred staff member are kept together.
Internal follow-up
Without a structured tool
Sensitive information lives in loose notes or team memory.
With Bookelya
Internal alerts, pinned notes and distinct categories keep follow-up structured.
Database quality
Without a structured tool
Imports are messy, duplicates pile up and exports are painful.
With Bookelya
CSV/Excel import, updates to existing records and export whenever needed.
Context while booking
Without a structured tool
Client context is missing when you create an appointment.
With Bookelya
A quick profile shows stats, alerts, notes and recent appointments during booking.
Retention
Without a structured tool
It is hard to spot loyal clients or clients who often cancel.
With Bookelya
Marketing consent, birthday, reliability and loyalty status stay visible in the record.
3 steps
From your existing database to genuinely useful client follow-up
Import your contacts
CSV or Excel: Bookelya recognises the most common columns to save you time.
Complete what matters
Add the information your team needs to find quickly: birthday, preferences, notes, alerts and discount.
Reuse the record everywhere
The client record stays available both in the Clients area and inside appointment creation.
Relevant for every business
One client foundation for every beauty activity
Hair salon
Cut preferences, colour remarks, loyalty status and return frequency stay visible for each client.
Beauty institute
Skin notes, contraindications, birthdays and treatment preferences stay inside one record.
Barbershop
Preferred barber, visit habits and reliability are easy to check at the front desk.
Spa & wellness
Add comfort instructions and keep a clear follow-up of visits and key remarks.
Nail studio
Photos, touch-up notes, style preferences and automatic discounts stay quick to access.
Aesthetic centre
Track technical remarks, alerts and repeat visits in a structured client file.
Reassurance
Client management launches with a clear structure
Structured data
Your client records stay organised in a professional environment, with export available whenever you need it.
Easy migration
Import your existing database and let Bookelya enrich matching records instead of recreating duplicates.
Useful every day
The client record is not isolated: it is also used while creating bookings and for loyalty follow-up when enabled.
FAQ
Questions before turning on client management
Ready to structure your client database?
Create my account for freeCreate your account and activate client management today
Move from a scattered database to clean client follow-up you can reuse across Bookelya.
Create my account for free