Bookelya

Your clients message you. Without your personal number.

Bookelya messaging brings all your clients’ questions together in an inbox dedicated to the salon, linked to their records and appointments.

S

Sarah M.

Online

Hi! I’d like balayage like in this photo, is Saturday possible?

Hi Sarah, with pleasure! Saturday at 10am, does that work? Allow about 2½ hours.

Perfect, I’ll book right away. Thanks!

1

inbox for the whole salon

0

personal number to give out

3

photos or PDFs per message

Everything you need to talk with your clients

Your clients message you in one click

A “Contact” button on your salon page. Clients ask their question without leaving the page, from their computer or phone.

Messages arrive in real time

New messages appear instantly in your workspace. If you’re not logged in, an email lets you know.

Photos and documents

A photo of the desired cut, some inspiration, a PDF quote: up to three attachments per message.

Linked to your client records

Message a client from your workspace, or add a new person to your client list in one click.

The whole team can reply

You choose which employees can access messaging. No more passing the salon phone from hand to hand.

An away message

On holiday or swamped? An away message lets your clients know, and you can pause new messages.

Ready in a minute

01

Turn on messaging

One switch in your settings. The “Contact” button appears on your salon page right away.

02

Your clients message you

A question about a service, running late, an inspiration photo: everything lands in a single inbox.

03

You reply whenever you like

Between two appointments, from your computer or phone. The conversation stays in the history.

Your personal phone or the salon’s messaging?

Your personal number

Personal SMS and WhatsApp

It ends up with all your clients, who text you in the evening and at weekends.

With Bookelya

You no longer give it out. Clients message you from your salon page.

Private and work life

Personal SMS and WhatsApp

Client messages mixed in with family and friends.

With Bookelya

An inbox dedicated to the salon, separate from your private conversations.

Teamwork

Personal SMS and WhatsApp

A single phone to reply from, or replies scattered across several numbers.

With Bookelya

Authorised employees reply from the same workspace, on behalf of the salon.

Link to your clients

Personal SMS and WhatsApp

You have to work out who is writing, then find their record elsewhere.

With Bookelya

The conversation is linked to the client record, with their appointments.

Unwanted clients

Personal SMS and WhatsApp

Blocking a number blocks it everywhere, including in your private life.

With Bookelya

Archive or block a conversation without touching your personal phone.

Discreet for you, reassuring for your clients

Encrypted messages

Messages and attachments are encrypted on our servers, hosted in Europe.

Discreet notifications

Notifications never show the message content: nothing is spread across a locked screen.

Your number stays private

Your clients reach you without ever knowing your personal phone number.

  • Included in the Standard and Premium plans.
  • No extra charge per message, no limit on conversations.
  • Your clients write from your salon page or the Bookelya app.

Frequently asked questions about messaging

Give your phone back to your private life

Create your salon, turn on messaging, and let your clients write to you in the right place.