Online payments for beauty professionals
Your time. Your rules.
Deposits, cancellation policies, gift cards: your payments follow your appointments. Less admin between clients. More time for your craft.
She books. She pays.
A fixed deposit, a percentage or full payment: choose what suits your services.
Everything is right there in your calendar.
Payment stays with the appointment. Your team sees what has been paid and what is still due.
At the salon, simply finish up.
The deposit is already accounted for. Collect the balance without recalculating or charging the same amount twice.
From the first click to the final payment
An online deposit. Everything else follows.
Between haircuts, gel nails and treatments, you have better things to do than match up payments. The amount paid online, selected options and outstanding balance stay with the appointment in Bookelya.
Your client sees what she is paying before confirming. You see the same information at checkout. Everyone knows where things stand.
Example payment
One treatment, every payment accounted for.
- Service
- €60.00
- Already paid online
- €15.00
- To collect at the salon
- €45.00
In your calendar
The right amount, with the right appointment.
Late cancellations & no-shows
A booked appointment is time you set aside.
Preparing your station, setting out products, keeping an hour free… A no-show has an impact. Set clear expectations at booking, with the flexibility that makes your client relationships special.
€15.00
Deposit paid at booking
Cancelled more than 24 hours before
Refunded to the client
€15.00
Cancelled within 24 hours
Refunded to the client
€7.50
Rendez-vous manqué
Retained by the salon
€15.00
Illustrative example: a 24-hour notice period, with 50% retained for late cancellations and 100% for no-shows. You set your own policy.
01
A cancellation window that suits your work
Set your cancellation window and up to five retention tiers. An early cancellation and a last-minute change do not have to follow the same rules.
02
A rule for no-shows
Set a separate percentage to retain if a client does not show up. No additional amount is charged after the appointment.
03
The freedom to make an exception
An unexpected event, a regular client, a special situation: waive all or part of a retained amount and initiate the corresponding refund.
Your rules apply to eligible bookings, in supported countries and under the applicable conditions. Existing appointments keep their accepted terms, and withdrawal rights take priority where applicable.
The whole Bookelya ecosystem
A gift to give. A visit to enjoy.
A gift card bought online, a booking in your calendar, a promo code for next time: your tools work together, with no retyping.
- Clients choose a card from their wallet and the amount to use while booking.
- The promo code reduces the price; the gift card pays all or part of the balance.
- At the salon, your team sees what is already covered and collects only the balance.
Selling gift cards online requires the Gift Card and Online Payment modules and a ready payment account.
Explore gift cardsBookelya
Gift card
€50.00
A moment for yourself.
- Service
- €60.00
- Paid by gift card
- −€50.00
- Remaining balance
- €10.00
Stay in control. See the full picture.
A clear view of your payments
See payments, refunds and every transaction in detail. Track bookings and gift card purchases in the same place.
Refunds stay in your hands
Bookelya shows the amounts to refund and their deadlines. An authorised person initiates the refund, and you track its progress.
Flexibility for your regular clients
Exempt a client from online payment from their profile. They can pay at the salon for future bookings with you.
Payments are processed by Stripe through your connected account. Bookelya takes no commission on these payments; Stripe fees remain payable by you.
Online payments
Your questions, answered.
Your hands do the work. Your tools handle the rest.
Discover a working day where bookings, payments and loyalty come together. At your pace, in your salon.